MGT300 SUNDAY,13 SEPT 2015 Chapter 19 : Outsourcing in the 21st Century Outsourcing Projects Insourcing is a common approach using the professional expertise within an organization to develop and maintain the organization's information technology systems Outsourcing is an arrangement

Chapter 15 : Creating Collaborative Partnerships Web 2.0 : Advantages of Business 2.0 Web 2.0 is the next generation of internet use Content sharing through open sourcing Source code contains instructions written by a programmer

Learning outcomes 14.1 Compare ecommerce and ebusiness. 14.2 Compare the four types of ebusiness models. 14.3 Describe the benefits and challenges associated with ebusiness. 14.4 Explain the differences among eshops, emails,and online auctions.

Learning outcomes 12.1 Describe the role information plays in enterprise resource planning systems. 12.2 Identify the primary forces driving the explosive growth of enterprise resource planning systems. 12.3 Explain the business value of

How to Create a Customer Centric Strategy For Your Business Learning outcomes 11.1 Compare operational and analytical customer relationship management. 11.2 Identify the primary forces driving the explosive growth of customer relationship management.